Chatzy AI NEW

Chatzy AI is an agentic AI platform for automating customer conversations across WhatsApp, voice, web and other channels while driving qualified leads from Meta ads and other campaigns.The API-first platform offers clean, documented endpoints with streaming support, JWT-secured authentication and short-lived tokens for engineering teams to build and deploy AI agents.

Operations teams get SLA-backed 99.9% uptime, disaster recovery, data-residency controls and flexible deployment (on-premise, private cloud, region-specific hosting).Security and compliance capabilities include HIPAA, SOC 2 and AIUC-1 alignment, independent penetration testing and zero-data-retention policies across LLM providers.

Product and support teams can train agents with knowledge bases, brand guardrails and escalation rules, plus built-in safety and accuracy controls to reduce hallucinations.Analytics and tamper-evident audit logs provide conversation insights for compliance reporting, performance optimization and lead conversion tracking.

Integrations with CRM, helpdesk and workflow systems enable multichannel routing, multilingual support (50+ languages) and end-to-end synchronization for sales, support and marketing use cases.

Key Features

• API-first platform with documented endpoints, streaming support, and JWT short-lived token authentication
• Flexible deployment (on-premise, private cloud, region-specific hosting) with data-residency controls and disaster recovery
• Security and compliance controls (HIPAA, SOC 2, AIUC-1), independent penetration testing, and zero-data-retention across LLM providers
• Trainable AI agents with knowledge bases, brand guardrails, escalation rules, and safety/accuracy controls
• Integrations with CRM/helpdesk/workflow systems, multichannel routing, multilingual support, analytics, and tamper-evident audit logs

Use Cases

• Automate omnichannel customer support across WhatsApp, voice, web and ad channels using Chatzy's API-first agents, integrate conversations with your CRM for seamless ticketing and escalation, leverage multilingual support and analytics while maintaining tamper-evident audit logs for compliance, deployable on-premise or cloud
• Build lead-generation chatbots for marketing campaigns that capture and qualify prospects via WhatsApp and web, stream leads securely to your CRM in real-time using JWT streaming APIs, use built-in analytics to score leads and hand off high-value prospects to sales
• Deploy secure, trainable conversational agents for regulated industries (finance, healthcare) with strict compliance controls and tamper-evident audit logs, run on-premise for data residency, support voice and multilingual interactions to reduce support costs and ensure auditability

Who is it for?

• Software developers
• Customer support managers
• Sales representatives
• Digital marketers
• Data analysts